B2B Insurance Operations administrator

Join Our Team as a (B2B Insurance) Operations Administrator!

Are you an organised and proactive individual with a passion for delivering exceptional support in the insurance sector? If you have a minimum of 2 years of experience in insurance administration and have a knack for problem solving, we want to hear from you!

About the Role

As a B2B Insurance Operations Administrator, you will be an integral part of our Before the Event Team. Your primary focus will be on supporting Account Handlers and facilitating smooth operations through a range of administrative tasks, including:

• Coordinating diaries and scheduling internal/external meetings.
• Assisting with management meetings by preparing agendas and taking notes.
• Ensuring accurate data entry and maintaining client and partner records.
• Liaising with business partners to assist with day to day account administration and underwriting referrals.
• Producing reports and supporting training presentations.
• Monitoring inboxes, handling calls, and responding to queries professionally.
• Arranging travel and accommodation when necessary.
• Managing general administrative duties, including post, filing, and document management.

What You Bring

We're looking for a candidate who is self motivated, inquisitive, and adaptable. Your skill set should include:

• A minimum of 2 years' experience in insurance.
• Intermediate Excel skills.
• Excellent email and letter drafting abilities.
• A confident telephone manner with a friendly approach.
• Strong written and verbal communication skills, adaptable to your audience.
• Ability to prioritise and work flexibly across multiple tasks.
• High computer literacy and attention to detail.
• Excellent diary and time management skills.
• Comfort in working independently when required.
• A commitment to confidentiality and discretion.
• A customer first mindset with resilience and a collaborative spirit.

What We Offer

In return for your skills and dedication, we provide a supportive and dynamic work environment with a range of excellent perks:

• Competitive Salary: £24,000 - £28,000 per year (depending on experience).
• Pension Contributions .
• Continuous Career Development: Regular appraisals to support your growth.
• Private Medical Insurance .
• Wednesday Cakes on us - because who doesn't love a midweek treat?
• A fantastic working location in Guildford, ideal for commuting (3 days a week).
• A modern office environment.
• Financial support towards professional qualifications (CII/CILEx/AAT) after a successful probationary period.
• Annual Salary Reviews.

Available after successful completion of probationary period.

Role Details

• Job Type: Full time, Permanent, Hybrid - Mon & Fri WFH
• Working Pattern: Monday to Friday (9am - 5pm with 1 hr lunch)
• Location: Guildford (near Central bus station) and free parking 15 mins walk away

If you're ready to take the next step in your career and join a team that values initiative and responsibility, apply today! We can't wait to meet you.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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