Automotive Technical Specialist

Job Title: Quality Specialist

Location: Milan

Position overview:

The Technical Specialist, reporting directly to the Technical Manager and working within the Service & Aftersales department, is responsible for overseeing technical quality issues across the Italian market. This role involves promptly liaising with the Chinese Headquarters to ensure the swift resolution of problems and the implementation of appropriate technical countermeasures.

Key Responsibilities:

• Monitor the pre-delivery inspection of newly imported vehicles to detect any anomalies and coordinate corrective technical actions.
• Deliver training to external personnel responsible for vehicle storage and pre-delivery operations at national hubs (Vercelli and Civitavecchia).
• Provide technical support to the brand's dealership network in response to product quality issues.
• Analyze potential margin of technical improvement, with a focus on newly launched models.
• Act as a "flying technical doctor," performing on-site visits to dealerships when second-level support is required for complex technical issues.
• Provide technical opinions and support in legal cases, for example CTP.
• Provide coaching for new dealers on service processes, with the aim of improving quality and repair performance.

Hard Skills:

• Bachelor's degree in mechanical, mechatronic or related fields.
• At least 5-year proven experience and autonomy in a similar role within the Automotive sector.
• Excellent command of English (written and spoken) for daily communication with Headquarters.
• Strong computer skills, especially in MS Office Suite.

Key Competence:

• Proactive and self-driven approach.
• Attention to detail and good manual skills.
• Strong customer orientation.
• Excellent problem-solving skills.
• Strong interpersonal, communication, and negotiation abilities.
• Availability of travelling in national territory.

What We Offer:

• A dynamic environment within a growing automotive brand.
• A high-impact, strategic role with significant autonomy.
• The opportunity to shape two key pillars of the company's commercial strategy.
• A competitive compensation package with performance-based incentives.

Please kindly send your CV in English.

About the Company

OMODA Motors

OMODA Motors is a new brand built by Chery Group, which is a leading Chinese automobile company. OMODA operates individually from other brands of Chery Group. Its business scope covers the R&D, production and sales of passenger cars.

Chery Motors

Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market.

Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery's sales and services network covers more than 80 countries and regions and has won the trust of 11 million consumers worldwide.

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