Anti-Social Behaviour Officer

Anti Social Behaviour Officer

Salary: £32,000.00 - £40,000.00 per year

We are looking for an Anti Social Behaviour Officer to join our Housing Team in Devon, contributing to a safe and inclusive community for our customers. In this busy role you will work alongside housing management colleagues to tackle all forms of hate crime, nuisance and anti social behaviour. You will manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors, making a big difference to people's lives within an experienced, supportive team.

Job Details

The role is hybrid, working from home, the Exeter office and out with customers. It is permanent and full time. A full UK driving licence and access to a private car are required, as the role involves visiting customers.

Qualifications

• Previous experience of anti social behaviour related housing management services, or transferable skills from a similar customer facing role
• Experience dealing with challenging behaviour and resolving conflict
• Strong communication skills with experience working with customers in a demanding environment
• Self motivated, highly organised and able to work independently
• Strong IT skills, including Microsoft Office
• Ability to establish, develop and maintain effective working relationships with colleagues, contractors and partnering agencies

Benefits

• 25 Days Holiday + Bank Holidays (increasing to 30 days over time)
• Flexibility to buy or sell holiday as part of a flexible benefits package
• 3 additional wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% with Life cover at 4 salary
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including gym memberships and 24/7 virtual GP service access

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality, Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

Please note a Basic DBS check will be undertaken for the successful candidate.