Administrative Officer

Overview

Location: Southfield Rd Loughborough, Leicestershire LE11 2TW

Office Based: Yes

Hourly Rate: £12.36 increasing to £13.25 after 12 weeks

Working Days/Hours: 37hrs per week. Monday - Friday 9am - 5pm.

Contract: This is a temporary position until 31/12/2026. Possibility of extension, pending performance review and business needs.

This is a fantastic opportunity to join Brook Street in partnership with Ministry of Justice. It offers exposure / experience working within the Public Sector.

Duties / Responsibilities

• Strong telephony and customer service skills required. Experience of some telephony role in customer service is very beneficial but training will be provided.
• Role is telephony agent at the moment with some minimal admin to be introduced later in the year.

Clearance

Basic DBS

Training provided. No annual leave during training period of 5 weeks.

If you have spent a period of 6 months or longer outside of the UK in the last 3 years, an additional overseas police check will be required, the responsibility of the candidate.

Equal Opportunities & EEO

Brook Street is proud to support the Armed Forces Covenant and as such guarantees an interview to veterans or spouses/partners of military personnel who meet all essential criteria.

As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street will offer a guaranteed interview with a PSR Sourcer for all candidates.

If you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel, and meet all essential criteria, we encourage you to reach out via the Brook Street website.