Administration Assistant (Booking Office) - Grimsby CDC

Administration Assistant (Booking Office) - Grimsby CDC

Closing date: 04 August 2026. Contract: 37.5 hours per week, permanent full time, Monday Friday 08 00. The role is within the new £10 million Community Diagnostic Centre (CDC) based at Freshney Place Shopping Centre, Grimsby.

Key responsibilities

• Coordinate and manage patient appointments, including scheduling, rescheduling and cancelling, while maintaining accurate NHS system records.
• Operate diagnostic information systems (e.g., Lorenzo & RIS) to register patients and ensure data accuracy.
• Answer telephone queries in a timely manner and provide information to patients, clinicians and staff.
• Demonstrate own tasks to new starters as directed.
• Collaborate with other patient administration departments and respond to NHS Plan developments.
• Attend required training courses and pursue personal development.
• Adhere to confidentiality standards; safeguard patient and staff information.

Person specification

• Good level of education (GCSE or equivalent).
• NVQ Level 2 in Business Administration/Customer Care or equivalent experience.
• Experience in office administration, with strong organisational and administrative skills.
• Proficient in Windows, MS Office and typing.
• Teamwork skills and good telephone etiquette.
• Experience working in a healthcare environment.

Disclosure and Barring Service Check

This post requires an RS Act (Exceptions Order) 1975 Disclosure and Barring Service check.

Employer

Northern Lincolnshire and Goole NHS Foundation Trust

Equal Opportunities

We welcome applications regardless of age, disability, sex, gender identity, ethnicity, religion or sexual orientation. We are committed to promoting and protecting the physical and mental health and well being of all staff.