Admin Support Volunteer

Admin Support Volunteer

The closing date is 05 May 2026

We are looking for new Volunteers to join our admin team in Carlisle!

The main purpose of this role is to provide administrative support to the Sexual Health Clinic Team.

Under the guidance of the department supervisor, the volunteer will undertake a variety of tasks, including using the booking computer system (training provided) and scanning into patient records. The volunteer will be located at the reception desk where they will welcome patients and visitors.

To be a volunteer, you must be over 18 years of age and living within the local Cumberland area.

Desirable Attributes

• Good organisational and computer skills
• Good social and communication skills
• Ability to maintain confidentiality
• Can provide one morning or afternoon a week

Main duties of the job

• Welcoming visitors and helping with general enquiries
• Using the computer booking system to book patients on attendance
• Scanning and photocopying into patient records

About us

At North Cumbria Integrated Care NHS Foundation Trust we aim to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare, offering a range of community and acute services across north Cumbria and beyond.

Our key principles are:

• Being a clinically led organisation
• Quality and safety at the heart
• A positive patient experience every time
• A great place to work
• Managing our money well

We are committed to supporting a diverse workforce that reflects our local community and is focused on being an inclusive and compassionate place to work.

Person Specification Experience (Essential)

• Customer service experience
• Previous computer experience

Essential Skills

• Good communication skills
• Ability to undertake duties with minimal supervision
• Ability to maintain confidentiality
• Able to work alone and in a team

Desirable Skills

• Able to work with all groups of people

Other Requirements (Essential)

• Can provide one morning or afternoon a week
• Commitment to undertake training as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (DBS) check. A standard DBS check will be required for this volunteering post; the DBS check is free of charge for volunteers.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK will be considered alongside all other applications.

Employer Details

North Cumbria Integrated Care NHS Foundation Trust

Sexual Health, Solway Clinic

Hilltop Heights, London Road

Carlisle

CA1 2NS

Employer's Website