Accounts Receivable Assistant

Accounts Receivable Assistant

Location: Darlington (hybrid) - 3 days per week, during initial training it may be required to work onsite more

6 months contract - Assignment extension is possible, candidates with the right skillset may be converted to a permanent contract.

37.5 hours per week

• In this role you'll be interacting via telephone and e-mail with internal and external customers.
• General admin tasks will also be your responsibility.
• 1 - 2 years of experience in a similar role is preferred.
• Good knowledge of Excel is required.
• Knowledge of French would be a very big plus but is not mandatory.

Skills and Responsibilities

• To work with a high volume of internal and external customers over the telephone and via e mail using standardized customer collection processes.
• Prepare reports and information to show the progress and the status of each customer.
• Work closely with the Marketing and Sales teams as appropriate to resolve any Accounts Receivable issues and to build open and honest partnerships.
• Works cross-functionally and/or with multiple Business Units and customers to identify potential problems and potential solutions.
• Fully participating in continual improvement projects related to Accounts Receivable processes.
• Working as a key part of a multi-skilled team.

Skills

• Manages European Ledgers
• Follows Standard Customers collection strategy
• Experience of working in a client focused role using the telephone and e-mail.
• Experience of MS Office including intermediate Excel skills.
• Strong communication skills (both verbal and written) to establish strong customer relationships.
• Ability to prioritize work effectively.
• Minimum of 5 GCSEs including A - C grade Math and English (or equivalent) or NVQ Level 3 in Business Administration.