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Account Manager
Posted 20 days 2 hours ago by Deepstreamtech
Permanent
Not Specified
Sales & Marketing Jobs
London, United Kingdom
Job Description
Requirements 
- You have 3+ years of experience as an Account Manager or similar role in a B2B environment
- You have a track record of successfully understanding the customer roadmap and requirements, analysing them and sharing these actionable insights with the relevant teams
- You have strong project management skills, allowing you to successfully meet customer objectives and timelines
- You have excellent interpersonal skills, enabling you to build meaningful relationships
- You have an insatiable curiosity and thrive in a fast-paced and innovative environment, eager to think creatively and iterate quickly
- Your verbal and written communication skills are exemplary, aligned with MECE principles and adapted to an asynchronous work environment
- You put yourself in the shoes of the customer, enabling you to build trustworthy relationships aligned with Scarlet's reputation and brand
- (Desirable) You have experience working in healthcare and/or a regulated industry
- Nurture and build long-term relationships with customers
- Gather & disseminate customer feedback to drive towards an excellent customer experience
- Anticipate customers' future needs and facilitate account expansion
- Collaborate with Product, Enablement and Marketing to ensure customers trust Scarlet to support them in delivering their mission
- Oversee all aspects of account management, including relationship building, contract negotiation, and strategic planning to drive business growth and success
Deepstreamtech
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