YSJ Communities Centre Receptionist

Department: School of Education, Language and Psychology

Location: York

Contract Duration: 1 year

Hours: 8.0

Closing Date: Monday 07 September 2026 at midnight

Interview Date: Monday 21 September 2026

Reference: 122-26

Part time fixed term Location: York Introduction to YSJ University

Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider.

Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a sense of belonging.

The Team

The Communities Centre at York St John University provides accessible, high-quality mental health, wellbeing, and educational services to members of our communities. In addition, the Centre facilitates a range of knowledge exchange activities through a variety of student placement & volunteering opportunities, continuous professional development (CPD) and strategic partnerships. Our research focuses on addressing key societal challenges with the aim of driving meaningful, positive, and sustainable change within diverse communities. Based on the Communities Centre reception, the post holder will be a key member of the admin/reception team.

The Role

You will deliver and maintain professional administrative processes and excellent customer service that effectively assist Centre clients, staff and placement students. This role will create a welcoming atmosphere for all visitors within the Centre and you will maintain the highest standards of customer service to contribute towards a positive experience for those using our services.

As part of this role you will be responsible for welcoming visitors to the Centre, taking payments and responding to enquiries professionally and courteously, in-person, over the telephone and by email. You will be expected to complete reception related administration bookings such as allocating room booking requests and provide administrative support to Centre staff such as the Co-ordinators and Centre Management team.

Please note this is a flexible role and the shift pattern may vary on a week-by-week basis and will be dependent on the needs of the Centre. Evening work will be required. This role is fixed-term for one year and is part time working 8 hours per week.

Required skills and experience

This role requires excellent customer service skills, the ability to be non-judgemental and share the values and ethos of the Centre.

The successful candidate will be required to complete a DBS check.

Additional information

For informal enquiries please contact Anne Tripp or Sally Purdy via

Please visit our website and Social Media profiles to learn more about our contribution:

It is anticipated that the selection process will include an interview. Further details will be provided if you are shortlisted for interview.

Unfortunately this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route.

We offer a range of family friendly and inclusive policies and facilities and welcome applications from individuals from underrepresented backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.

Our benefits package

We offer a wide range of employee benefits including -

• - Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period
• - Disability leave (applies to staff who have disclosed a disability and is also available to staff with disabled dependants)
• - Employee Assistance Programme
• - Paid leave for Armed Forces Reservists
• - On-campus courses, one-to-one tutorials, and online resources to help you develop your digital skills and work with new software
• - Relocation expenses package for certain roles
• - Reimbursement of Skilled Worker Visa application fees and Visa loan scheme for additional costs (if applicable to the role)

Further information about life at YSJ

Our attached 'further information' document below provides further information about our culture, achievements and testimonials from our employees.

Closing Date - Monday 07 September 2026 at midnight Provisional Interview Date - Monday 21 September 2026