Youth Housing Service Lead - Trauma-Informed & KPI-Driven

Location: Bromley

Contract Type: Temporary

We are currently recruiting for an experienced and motivated Service Manager to lead a supported accommodation service in Bromley. This role focuses on delivering high-quality, trauma-informed support to young people experiencing homelessness and complex needs, helping them move towards independent living.

• Lead the safe and high-quality delivery of supported accommodation services
• Manage a team of 2 Senior Progression Coaches, 6 Progression Coaches, and 1 Housing Management Worker
• Deliver a trauma-informed, outcome-focused service for young people
• Build and maintain strong partnerships with external agencies and stakeholders
• Ensure safeguarding procedures are followed and risks are managed appropriately
• Oversee KPI reporting, contract compliance, and data submissions
• Manage service budgets, rental income, and expenditure effectively
• Monitor voids and ensure properties are utilised within agreed timeframes
• Ensure health & safety and legal compliance across all sites
• Represent the organisation at commissioning meetings and local forums

• Proven experience managing a service, ideally within supported housing or similar settings
• Experience working with young people with complex needs (mental health, substance misuse, etc.)
• Strong experience in service delivery, KPI reporting, and contract compliance
• Experience supervising and leading staff teams
• Knowledge of risk assessments and support planning
• Experience working in multi-agency environments and managing partnerships
• Budget management and financial oversight experience
• Strong understanding of safeguarding procedures
• Good IT, literacy, and numeracy skills
• Commitment to health & safety best practices

• Experience managing teams across multiple or dispersed sites

• Competitive salary package
• Opportunity to lead a meaningful service supporting vulnerable young people
• Supportive and collaborative working environment
• Career development opportunities

If you are passionate about making a difference and have the experience required, please submit your CV today.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.