Workplace Manager Cork - Ireland (Office)

We are looking for a highly motivated, customer focused, and hands on Workplace Manager to oversee the daily operations, services, and workplace experience within our Cork office. This role is critical in ensuring that our office reflects our values, supports productivity, and fosters a sense of connection and belonging for employees and visitors.

Key Responsibilities

• Oversee daily operations across all workplace services, including reception, food & beverage, janitorial, mail/shipping, and office supply management.
• Ensure the office environment is safe, welcoming, and aligned with brand and culture standards.
• Lead space management and seating assignments.
• Develop and launch a robust facility management and preventive maintenance program in collaboration with other workplace site leaders.
• Oversee planning and execution of MAC (Moves, Adds, Changes) projects by partnering with business, IT, Security, and property management teams; oversee permitting and construction of small projects.
• Manage facilities emergencies and issue timely communications to employees and executives through Slack and email, ensuring clarity, accuracy, timeliness, and alignment with business priorities.
• Own budget and lead detailed fiscal planning, ensure accurate budget tracking and forecasting, and drive timely and accurate accruals reporting.
• Manage vendor contracts and service delivery (janitorial, facility maintenance, food & beverage, office supplies, etc.).
• Conduct regular vendor performance reviews and service level audits to ensure accountability.
• Partner with Procurement and Finance on budgeting, cost control, and contract renewals.
• Ensure timely issuance of purchase orders and track invoicing across all services.
• Supervise vendor staff and oversee daily schedules, training, and performance.
• Partner with event planners to drive onsite engagement through hospitality focused services and cultural initiatives.
• Support events, all hands & town hall meetings, executive visits, including furniture, janitorial, and catering services.
• Act as the face of workplace operations, ensuring employees feel supported and valued.
• Collaborate with IT for AV, conference room, and technology support.
• Serve as the key point of contact for building management and landlord relations.
• Partner with Security to ensure a safe, secure, and compliant workplace environment.

Qualifications

• 10+ years of experience in facilities management, hospitality, or workplace operations.
• Proven track record managing large office operations and cross functional workplace programs.
• Strong vendor management and contract negotiation experience.
• Excellent communication and interpersonal skills; ability to represent the company with professionalism.
• Experience crafting clear, concise communications for employees and executives.
• Proficiency in workplace technology systems such as ServiceNow, Envoy visitor & space management or similar platforms.
• Highly organized, proactive, and adaptable in a fast paced environment.
• Strong project management and analytical abilities.
• Bachelor's degree in Facilities Management, Real Estate, Architecture, or related fields highly preferred.
• Deep understanding of regulatory and compliance requirements for the region.
• Expertise in systems such as Coupa, ServiceNow ticketing systems, Envoy or similar systems is highly desirable.
• Passion for workplace experience and a highly customer focused mindset.
• Ability to remain calm, proactive, and adaptable in fast changing or high pressure environments.
• A role model for professional conduct, positive energy, and team collaboration.
• Ability to be on site and flexible in supporting after hours escalations when needed.
• Alignment with our RADIO values (Respect, Authenticity, Deliver, Innovation, Customer Obsession).

Benefits

• Healthcare coverage for you and your family
• Paid parental leave
• Flexible paid time off
• Additional company wide days off throughout the year
• A robust wellness program
• Continuous learning opportunities
• And a competitive salary and additional benefits package

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.

Employees within a reasonable commute may work out of our core offices 2 3 days a week of their choosing.