Workplace Manager / Facilities Management

Are you a proactive Workplace or Facilities professional who thrives in complex environments? Do you enjoy creating great spaces and experiences for colleagues, members and visitors?

If you re driven by purpose, sustainability and operational excellence, we d love to hear from you.

The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for society and the planet. Our work is shaped by three priorities: Skills, Science and Society, as set out in our ambitious strategy.

About the role

We re looking for a Workplace Manager for 12 months to oversee the end to end delivery of workplace and facilities operations across our London HQ and rented sites. This hands on role covers Hard FM, Soft FM, building compliance, meeting room operations, sustainability performance and overall employee experience.

You ll ensure our spaces are safe, compliant, welcoming and productive supporting everything from hybrid working to high profile events. You ll manage a small team and contractor network, build strong internal relationships, and use data to drive continuous improvement.

About us

The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for society and the planet. Our work is shaped by three priorities: Skills, Science and Society, as set out in our ambitious strategy.

Key responsibilities include:

• Leading Hard FM, Soft FM and workplace services
• Managing suppliers and ensuring strong SLA/KPI performance
• Maintaining statutory compliance and audit ready documentation
• Overseeing meeting room and AV readiness
• Driving sustainability (energy, water, waste, carbon)
• Managing budgets and procurement
• Enhancing employee experience and workplace culture
• Owning business continuity planning
• Using BMS/CAFM data to optimise performance

Potential projects include: refurbishments, lifecycle replacements and workplace improvements.

What you ll bring

Essential

• Strong Hard FM and Soft FM experience in a complex building
• Knowledge of statutory compliance and health & safety
• Leadership experience across mixed skill teams and contractors
• Supplier and contract management expertise
• Ability to use BMS/CAFM data for decision making
• Excellent communication and stakeholder skills
• Customer focused approach and passion for great workplaces
• IWFM Level 4 5 (or equivalent) and IOSH/NEBOSH-level H&S competency

Desirable

• Personal alcohol licence/DPS experience
• Authorised person disciplines
• First Aid and Fire Marshal/Warden

We know great candidates don t always match every requirement. If you bring enthusiasm, curiosity and a willingness to learn, we d love to hear from you.

Working arrangements

We operate a flexible, trust based working model. While some flexibility is possible, this role requires regular on site presence due to its operational nature. We also meet in person once a quarter at our King s Cross HQ.

Why join us?

• Work in an award winning building designed for innovation and sustainability
• Be part of a collaborative, mission driven organisation with national and global impact
• Shape high quality workplaces that support science, learning and community
• Enjoy a culture that values inclusion, wellbeing and professional growth

We re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we re always happy to help.

Why work at the IOP?

We re a friendly, inclusive organisation where people are supported to thrive. We offer competitive pay, strong development opportunities and a generous benefits package, including:

• Excellent pension scheme
• Private medical, dental insurance and healthcare cash plan
• Eye care vouchers, flu vaccinations and EAP
• 25 days annual leave plus floating bank holidays
• Flexible working options