Workplace Investigation Specialist

Blanchardstown Dublin 15, Blanchardstown Dublin 15

At Tigers Childcare, we don't just hire for roles - we hire for impact. Whether you work directly with children, support behind the scenes, or lead teams across services, your work helps shape a nurturing environment where children - and colleagues - can thrive.

We're looking for an experienced Workplace Investigations Specialist to join our HR team and lead complex workplace investigations across our growing organisation. This is a unique opportunity to play a key role in ensuring fairness, accountability, safeguarding, and compliance while helping us maintain a respectful, safe, and child-centred culture.

Why We Do What We Do

Tigers Childcare creates exceptional environments where children thrive through play, exploration and meaningful relationships. With 34 centres and growing, we're one of Ireland's leading childcare providers - committed to quality, inclusion and continuous improvement.

The same values that guide how we support children - curiosity, care, consistency and high expectations - shape how we support our teams. At Tigers, we invest in your development, prioritise wellbeing, and make sure everyone feels they belong.

How You'll Make an Impact

• Lead high quality workplace investigations relating to colleague conduct, safeguarding concerns, grievances, complaints, protected disclosures, bullying and harassment allegations, and other employee relations matters.
• Conduct fair, thorough and impartial investigations that uphold natural justice principles and organisational values.
• Gather, assess and analyse evidence including witness statements, documentation, attendance records, digital communications and other relevant information.
• Interview colleagues and stakeholders professionally, sensitively and objectively, including in emotionally complex situations.
• Produce detailed, evidence-based investigation reports with clear factual findings and conclusions.
• Provide expert guidance to managers and HR colleagues on investigation processes and procedural requirements.
• Identify procedural, compliance and safeguarding risks and escalate appropriately where required.
• Support the continuous improvement of investigation processes, documentation standards and employee relations practices across the organisation.
• Help foster a culture of professionalism, accountability, respect and child safety throughout Tigers Childcare.

What You'll Need to Succeed Must-Haves

• Minimum 3 years' experience managing employee relations investigations and complex workplace cases.
• Proven experience independently conducting workplace investigations from initiation through to conclusion.
• Strong knowledge of disciplinary, grievance and employee relations processes.
• Excellent investigation, interviewing and report writing skills.
• Ability to assess evidence objectively and reach balanced, evidence-based findings.
• Strong understanding of procedural fairness and natural justice principles.
• Exceptional attention to detail and ability to handle highly confidential information.
• Excellent interpersonal and stakeholder management skills.
• Full clean driving licence and willingness to travel to Tigers Childcare locations as required.
• Strong organisational skills with the ability to manage multiple active investigations simultaneously.
• Fluent English, both written and spoken.

Nice-to-Haves

• CIPD qualification or relevant third-level qualification in HR, Employment Law, Psychology, Criminology or a related discipline.
• Formal workplace investigation training or certification.
• Experience within childcare, education, healthcare or another regulated environment.
• Experience managing safeguarding or child protection related investigations.
• Knowledge of Irish employment law and HR best practice.
• Understanding of trauma-informed approaches within workplace investigations.
• Commitment to continuous professional development and professional excellence.

The Perks, the Pay, and the Purpose What the Role Offers You

• A meaningful role helping to uphold fairness, safeguarding and professional standards across the organisation.
• The opportunity to specialise in workplace investigations within a values-driven organisation.
• Supportive colleagues and a collaborative HR team.
• Ongoing professional development and learning opportunities.
• A role where your expertise, judgement and professionalism will have a tangible organisational impact.

Salary & Benefits

• €50,000 - €55,000 (pro rata) depending on experience, plus travel expenses and benefits package.
• Reward & Recognition
  • Refer a Friend bonus scheme
  • Reward and recognition initiatives
  • Milestone celebrations recognising colleague achievements and service
• Work-Life Balance & Lifestyle Benefits
  • Up to 30 days leave (including public holidays) (pro rata)
  • Bike to Work Scheme
  • TaxSaver Travel Scheme
  • Childcare discount for colleagues
  • Accommodation assistance (where applicable)
• Employee Assistance Programme (EAP)
• Paid sick leave (statutory)
• Wellbeing-focused culture that supports colleagues both personally and professionally
• Continuous Professional Development opportunities
• Complimentary training programmes
• Access to our Online Learning Academy
• Tools for Success
  • Travel expenses reimbursed in line with company policy
  • The opportunity to work alongside experienced operational and quality leaders
  • A collaborative, supportive environment where your expertise and contribution are valued

Let's Build Something Brilliant Together

If you're an experienced investigator who values fairness, objectivity and making a meaningful difference, we'd love to hear from you - apply today.

All roles are subject to Garda Vetting and reference checks in line with regulatory requirements and Tigers Childcare's Safeguarding Policy. Tigers Childcare is an equal opportunities employer and is committed to diversity and inclusion in the workplace.