WMS & Operations Specialist

WMS Systems Specialist Poole, Dorset

£40,000 - £50,000 + Bonus + Extensive Benefits Package

This is an excellent opportunity for a systems specialist with a background in distribution or warehouse technology to drive a major business transformation. If you enjoy bridging the gap between software configuration and physical logistics, this role offers the chance to lead the implementation and long-term management of a group-wide ERP and WMS ecosystem.

This company is a leading provider of essential products for businesses across various sectors. They specialise in delivering a comprehensive range of high-quality janitorial, catering, and packaging supplies, helping organisations maintain efficiency and hygiene in their operations.

In this varied role, you will initially lead the gathering of functional requirements, translating warehouse needs into system specifications. You will manage the configuration of warehouse rules, labelling setups, and handheld device integrations. Post go-live, you will take full ownership of system administration and maintenance across all group facilities to ensure technology aligns with live workflows.

The ideal candidate will be a proactive problem-solver who is comfortable being "hands on" in the warehouse. You will have experience with ERP/WMS platforms (such as Acumatica or SnapFulfil) and a strong understanding of distribution environments. Your ability to configure systems and troubleshoot hardware integrations will be key to aligning IT capabilities with operational needs.

This is a fantastic opportunity for someone with previous system support experience, working within warehouse operations, to act as the vital primary liaison between technical IT teams and operational staff.

The Role:

• Lead requirement gathering and translate workflows into system specifications.
• Setup WMS rules, labelling systems, and handheld scanner integrations.
• Manage functional testing and lead User Acceptance Testing (UAT).
• Provide ongoing troubleshooting and system maintenance across all group sites.

The Person:

• IT support experience within distribution, warehousing, or WMS consultancy.
• Strong grasp of warehouse processes, rules, and hardware integration.
• Familiar with ERP/WMS platforms; SQL or API knowledge is highly desirable.
• Ability to effectively bridge the gap between technical and operational teams.

Reference Number: BBBH268120

We are an equal opportunities company and welcome applications from all suitable candidates.