Wholesale Credit Product Manager, Liquidity Management Services (Vice-President)

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Citi has been investing in developing new product offerings to enable clients to pay and receive funds 24 7 and at scale. Real Time Liquidity is a Strategic pillar of Citi's TTS offerings, designed to help our clients mobilise liquidity and fund operations in real time, with the goal of being able to operate 24/7. Wholesale Credit transformation is a strategic initiative that is aligned with this client innovation for the future.

One central theme for the wholesale credit transformation and for enabling real time liquidity and payments is the ability to allow clients to access credit facilities at the appropriate level for the facilitation of intraday payments, where account balance is insufficient for initiating and completing transactions.

The Position

This role will be responsible for developing a business strategy and governance process for a globally consistent intraday Credit facility application to payments flows. This will be achieved through the design of a unified intraday credit framework, designing the intersection between credit facility and client liquidity and structures, working in conjunction with other partners to deliver solutions for payments facilitation in a consistent manner globally and enable better continuum across liquidity and payments. The position will ensure that Credit, liquidity and client structures are best utilised to help clients obtain optimal use of liquidity and uniform approach to making payments and centralising liquidity globally.

The position will support global, regional and local product managers to execute key strategic solutions relating to intraday Credit ensuring design, development, and delivery of consistent solutions globally. This is an exciting opportunity to lead a key component of the TTS and support the launch of new solutions. The incumbent will drive the strategy, act as lead and single point of contact for liquidity management services group for engagement on wholesale credit transformation and use of intraday liquidity, while ensuring agreement on priorities, and maintaining effective governance.

What you'll do:

• The successful candidate will act as overall product manager for liquidity management services in formulating and implementing Daylight Overdraft Limit (DOL) monitoring, management, setting business processes and standards and implementing product strategy.
• Work with stakeholders to define and implement solutions that improve processes, optimise credit, and reduce the cost to manage DOL using data science tools.
• Creating a product vision aligned to business priorities and corresponding road map to delivery.
• Prioritising and creating a product roadmap by liaising with various stakeholders - Regional and country product, Sales, Operations, Service and Implementations.
• Wearing a design thinking hat and creating features and functionalities aligned to different personas and stakeholders including Internal and External Clients.
• Coordination with technology partners on platform deployment, roll out of services to planned countries according to prioritisation and roadmap.
• Partnering with Product Managers, Sales and Client facing groups to increase the adoption of the offerings via product training and marketing programmes; manage the product rollout and act as the champion for product adoption through trainings, communications and client facing awareness programmes.
• Securing all necessary programme approvals from key stakeholders such as risk, legal, compliance and controls. This will require close collaboration with partners such as operations and implementations in defining a global implementation and support model.
• The Product Developer will also support Cash Concentration initiatives, and lead cross sell initiatives while harnessing synergies across the product suite.

The successful candidate will have an opportunity to:

• Learn Strategic planning skills - create product roadmaps, commercialisation plans, market assessment plans.
• Build a global network of TTS partners through interaction with regional and country product managers, client management, operations, implementations, technology and control teams.
• Develop a comprehensive understanding of Citi's industry leading Liquidity products - including how these products help meet client objectives and drive revenue and sales activities.
• Work alongside product managers who manage Liquidity products successfully in 97+ countries - across all regions, in their daily job.
• Learn strong project management skills as well as get exposure to key functions related to successful product management: Product roadmap development, Revenue and Pricing analysis, Budget and Strategic planning process, Regulatory / Compliance, Technology and Operations.
• Learn the tech development cycle - including forecasting product demand, revenue, budget requirements and BRD support.

What we'll need from you

• Significant experience in product management. Knowledge of agile product development methodologies and tools a plus.
• Knowledge of credit line management, Cash Management and/or Liquidity Management and/or Client corporate treasury practices and/or Payments.
• Strong interpersonal skills and proven ability to influence others including seniors without direct reporting line.
• Creative, independent, highly motivated.
• Organisational skills and the ability to drive complex projects.
• Ability to interact effectively, with clients, business partners, senior management.
• Self aware with ability to adapt to various situations, rapidly assimilate and report on complex information while creating a future vision.
• Proven track record as change agent, with ability to encourage and embrace innovative ideas and solutions.
• Hard working team player.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.

• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Programme.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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