WFM Specialist - Forecasting, Scheduling & Insights (6-9mo)

A leading recruitment agency is seeking a Workforce Management Specialist for a 6-9 month contract in Galway. This role involves managing workforce systems, establishing KPIs, and influencing operational strategies. Ideal candidates will have 3-5+ years of experience in capacity planning and expertise with modern WFM tools like Genesys and Power BI. The position offers an on-site or hybrid working model with various employee benefits, including enhanced annual leave and a bike-to-work scheme.