Web Content Coordinator

Are you ready to rethink your routine? We're looking for a Web Content Coordinator to join our Digital team. This role will report into our Senior Ecommerce Manager, and be tasked with managing the upload of content for the Trinny London websites and responsible for keeping the product catalogues updated. Working with various departments, you will ensure that campaigns and products are planned and launched on sites in a timely and efficient manner.

Welcome to Trinny London!

Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

The Role

Your daily to-dos might look like this:

• Manage all aspects of global website Content implementation, from briefing through to, testing and live implementation, supported by our Senior Ecommerce Manger
• Responsible for campaign and product launch activations across global sites, working together with the Digital and UX team to best optimise customer experience and brand launches.
• Work with Design, Video Production and Copy teams to plan content production ahead of launches and reactivations
• Upload content in the CMS and manage optimising the workflow within the system
• Manage and maintain the product catalogues for both new and existing
• Build and optimise best-in-class landing pages and blog posts
• Keep the Web Content calendar updated
• The go-to person in the business for content updates on site, supporting multiple departments (including, but not limited to: product marketing, customer service, operations and retail)
• Identify, communicate and resolve (content related) optimisation opportunities and issues on the website
• Localisation of content for different markets with a lens on optimising the user journey
• Analyse customer engagement on site and identify opportunities for improvement
• Work closely with technical teams around efficiencies within CMS and creation of CMS components / pages
  

These skills will help you go far in this role:

• Excellent organisational skills and ability to work across various projects simultaneously
• Great attention to detail
• Confident in using Content Management Systems (Contentful desirable but not required)
• Efficient communicator
• Highly collaborative team player with a positive, proactive attitude
• Ability to autonomously prioritise tasks
• Knowledge of Asana and Google Analytics a plus
• Basic understanding of SEO a plus

We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge.

Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

• Hybrid and flexible working, with core working hours
• 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
• An annual personal training and development budget
• Enhanced family friendly packages
• Pension scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.