Water Customer Support Specialist

Responsibilities

• Chat to customers over the phone and via email
• Take ownership of customer needs and find solutions
• Collaborate as part of a dedicated team
• Participate in a 4-week training program

Requirements

• Ability to think on your feet in a fast-paced environment
• Decision-making skills regarding customer queries
• Strong character, positivity, and a caring attitude
• Commitment to owning customer queries end to end with no hand off to another department
• Strong character
• Positivity
• Caring Attitude

Core Competencies

Demonstrates strong decision-making skills and the ability to effectively manage customer queries in a fast-paced environment. Emphasizes ownership of customer needs and collaboration within a dedicated team.