Warehouse Supervisor - Manchester

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Working pattern: Onsite Full-time Shift-based (37.5 hours per week)

Pay: £14.30 per hour

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers-come join us on the ground.

We're looking for a Warehouse Supervisor to join our Manchester team. In this role, you'll be the beating heart of our daily site operations, maximizing customer satisfaction by ensuring our loyal customers receive their household essentials as quickly as possible.

Get to know our Site Operations team - what drives us, how we work, and what you can expect.

What You'll Be Doing

You'll be joining the HOP Operations team. This team is responsible for the end-to-end management of our rapid grocery delivery sites, ensuring inventory accuracy and lightning-fast dispatch.

Here's what your day-to-day might look like:

Drive Dispatch Excellence: Oversee that all orders are picked to meet time targets and lead the dispatch area to ensure seamless packing for our customers.

Manage Inventory Rigour: Unload deliveries according to procedure, ensuring total accuracy of product locations, date rotations, and claims logging.

Maintain Operational Standards: Ensure the warehouse remains clean, tidy, and safe at all times, dealing with hazards urgently and conducting regular H&S checks.

Collaborative Leadership: Partner with the Warehouse Assistant Manager and Manager to ensure the site runs smoothly and employees follow company procedures.

Ownership of Stock Integrity: Ensure stock counts are 100% accurate across all designated counting areas.

What You'll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

Operational Experience: Proven ability to work effectively in fast-paced environments (FMCG, Retail, Warehouse, or Last-mile delivery is a major plus).

Performance Driven: A track record of hitting goal targets, such as pick times or dispatch KPIs.

Natural Leadership: A "lead by example" mentality with a genuine passion for motivating and coaching junior team members.

Problem-Solving Mindset: A proactive approach to finding new ways to improve site operations and resolve challenges as they arise.

Adaptability: The ability to work autonomously while contributing to a high-energy, positive team environment.

Why Join Us?

We're food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. In Operations, you're at the heart of our marketplace - working directly with customers, riders and partners to keep Deliveroo moving.

See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences.

Grow through doing: Develop leadership skills in a fast-paced environment with structured progression pathways.

Be part of a tight-knit culture: Work collaboratively in an environment that values support, ownership, and resilience.

Flexibility that works for you: Many roles offer flexible scheduling, including evening and weekend shifts.

What We Offer

Free monthly Friday lunch on Deliveroo

25 days' holiday (with increases based on service)

Career development and access to learning opportunities

Life assurance and wellbeing support

Access to great discounts and free Deliveroo Plus!

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger. We're committed to fostering an environment where everyone can do their best work and feel they belong. We welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, religion, or belief.

If you have a disability or long-term health condition and need support or reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application.

A competitive and comprehensive compensation and benefits package

Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support
• Up to 5% matched pension contributions

Equity

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success

Food

• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants

• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On-site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance

Work Life

• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent-friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
• Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions