Warehouse Assistant

Purpose of the role

Whipsnade Zoo is looking for a Warehouse Assistant to join our Site Operations team. In this hands on role you will support the smooth and efficient operation of our warehouse, managing the movement of stock and supplies across the zoo and contributing to an exceptional experience for visitors and staff.

Contract & Schedule

This is a 3 month contract, working 20 hours per week. Your schedule will follow a rota that includes weekends and bank holidays.

Key Responsibilities

• Order Fulfilment & Dispatch: Accurately pick, pack, and prepare orders for ZSL retail stores, online customers, and internal departments; process online orders using Royal Mail and e commerce systems, and ensure all products are correctly labelled, tagged, and prepared for shipment.
• Goods & Stock Management: Receive and check incoming deliveries for accuracy and quality, safely store stock using appropriate manual handling techniques, use stock management systems to book in goods, manage inventory and process inter branch transfers, and carry out stock counts to maintain accurate inventory records.
• Warehouse Operations: Load and unload vehicles safely and efficiently, maintain a clean, organised, and secure warehouse environment, uphold the security of stock, equipment, and vehicles, and complete all required documentation accurately and promptly.
• Site Support Duties: Support wider site operations by undertaking additional duties as required, including event logistics and warehouse support, and assisting with litter picking and maintaining cleanliness in allocated areas to ensure a safe and welcoming environment for visitors and staff.

About You

• Previous experience in a warehouse or logistics environment.
• Ability to collaborate effectively within a team setting, exhibiting exemplary written and verbal communication skills.
• Thrive in a practical, outdoor working environment and are comfortable undertaking hands on tasks, including setting up, lifting, and moving equipment to keep operations running smoothly and efficiently.
• Full clean UK or international driving licence with no endorsements and at least 1 year of road experience is essential, as the position involves the operation of a variety of utility, fleet, and plant vehicles.

EEO Statement

ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of under represented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.

Visa sponsorship is not available for this position.