Void Maintenance Officer Portsmouth

What we do

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract Details

Contract: Full Time, Permanent
Location: Portsmouth area with daily travel
Hours: 37.5 Hours Per week, Monday to Friday
Salary: Up to £24,000

About the role

We're looking for a proactive and detail driven Void Maintenance Officer to manage and protect unoccupied Service Family Accommodation (SFA). In this mobile role, you'll ensure empty properties remain secure, compliant and in excellent condition, ready for the next family who needs them. You'll work independently with support from the Delivery Manager, carrying out regular inspections, managing reactive maintenance needs and providing essential reports that keep our operations running smoothly.

This is a role for someone who thrives on autonomy, responsibility and making a meaningful impact.

What you'll be doing

• Manage all SFA properties within your VOID Maintenance area, including completing detailed site survey reports, maintaining photographic records, recording defects, producing rough scopes of work, and identifying opportunities to improve maintenance approaches.
• Conduct risk assessments, implement security measures, maintain weatherproofing, and notify your supervisor of unauthorized access or vandalism.
• Maintain heating and water systems to prevent deterioration and ensure statutory compliance during VOID periods.
• Submit regular weekly and monthly reports to the line manager, passing utilities information to the utilities team.
• Ensure every home is left in no worse condition and collaborate with VIVO, DIO, Pinnacle and supply chain partners.

Qualifications & Experience

• Experience in a performance measured, service delivery role.
• Self motivated, capable of working independently.
• Proficient using Microsoft Office, tablets and digital devices.
• Full UK driving licence.
• Beneficial: VOID property repairs and maintenance experience, knowledge of MOD environments, asbestos regulations, disability access requirements, or energy performance standards.

Disability and Diversity Statement

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.