Void Maintenance Officer Dorset

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract: Full Time, Permanent. Location: Bovington/Blanford/Poole with every day travel. Hours: 37.5 Hours Per week, Monday to Friday. Salary: Up to £24,000.

About the Role

We're looking for a proactive and detail-driven Void Maintenance Officer to manage and protect unoccupied Service Family Accommodation (SFA). In this mobile role, you'll ensure empty properties remain secure, compliant and in excellent condition, ready for the next family who needs them. You'll work independently with support from the Delivery Manager, carrying out regular inspections, managing reactive maintenance needs and providing essential reports that keep our operations running smoothly. This is a role for someone who thrives on autonomy, responsibility and making a meaningful impact.

What You'll Be Doing

• You will be responsible for managing all SFA properties within your VOID Maintenance area, completing detailed site survey reports, maintaining photographic records, recording defects, producing rough scopes of work and identifying opportunities to improve maintenance approaches for better value and efficiency.
• Security and safety are key parts of the role. You will conduct risk assessments, implement appropriate security measures, ensure each property remains weatherproof and maintained, and notify your supervisor immediately if you detect unauthorised access or vandalism. You will maintain heating and water systems appropriately to prevent deterioration and ensure the property remains compliant with statutory and mandatory requirements throughout its VOID period.
• You will submit regular weekly and monthly reports to your line manager and ensure all relevant utilities information is passed to the Utilities team.
• Alongside these responsibilities, you will lead by example across the VIVO contract, working collaboratively with colleagues across VIVO, the Defence Infrastructure Organisation (DIO), Pinnacle and our supply chain partners.

What We're Looking For

• Experience in a role where performance is closely measured and a background in service delivery.
• Self motivated, capable of working independently, and confident using Microsoft Office, tablets and other digital devices.
• A full UK driving licence is essential.
• It would be beneficial if you have experience in VOID property repairs and maintenance, knowledge of MOD environments or familiarity with areas such as asbestos regulations, disability access requirements or energy performance standards.

Why Join VIVO?

At VIVO, you'll be part of a mission that truly matters. Every inspection you complete, every issue you resolve and every home you safeguard directly supports the wellbeing of military families. You will enjoy the freedom of a home based, mobile role while being supported by a strong and collaborative team. Bring your skill, your enthusiasm and your commitment to excellence, and we'll give you the platform to grow, develop and genuinely make a difference.

Ready to Apply?

If you're motivated, dependable and excited to play a key role in maintaining high quality Defence accommodation, we'd love to hear from you.

Apply now and help us keep homes safe, secure and ready for those who serve.

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.