Vice President of Professional Services

About Us

At Nextlane, we don't just develop software solutions - we create the future of the automotive industry.

We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.

We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.

So What does it mean to be a ?

• Be part of a growth-oriented culture.
• Collaborate with colleagues from all over the world.
• Believe in the Power of ideas and the diversity of thought.
• Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.

Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.

At Nextlane, you'll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the automotive world.

Your Responsibilities:

As a VP of the team, you will be responsible for:

• Develop and execute a long-term vision for the Professional Services organization aligned with company goals.
• Define and implement scalable service models to support customer success and business expansion.
• Collaborate with executive leadership to align PS initiatives with overall corporate strategy
• Lead and mentor a team of directors overseeing implementation, consulting, and training services across multiple regions.
• Foster a high-performance culture focused on customer outcomes, operational efficiency, and continuous improvement.
• Focus on growing people, retaining talents, and fostering engagement within our Professional Services teams, in close collaboration with our HRBP.
• Monitor KPIs and performance metrics to measure and improve service delivery.
• Oversee project execution, ensuring services are delivered on time, within scope, and on budget.
• Strengthen relationships with key customers, ensuring professional services contribute to customer success and long-term retention.
• Collaborate with Sales, Customer Success, and Product teams to optimize service offerings, facilitate cross-departments problem solving, and drive customer value.
• Support expansion efforts through the development of new service offerings and revenue streams.
• Own the Professional Services P&L, ensuring profitability and cost efficiency.
• Develop and manage budgets, forecasts, and resource allocation strategies.
• Optimize pricing models and service contracts to drive revenue growth and margin improvements.

️ What We're Looking For:

• Experience: Minimum 7 years of experience, managing multi-layered teams including directors and senior managers. Experience from leading customer facing teams in the software industry.
• Languages: English C1 or higher
• Communication: Strong communication skills, both verbal and written.
• Technical Skills: Strong financial skills with experience managing P&L and revenue forecasting. Proven track record of scaling teams in a high-growth environment
• Interpersonal Skills: Ability to drive cross-functional collaboration and influence stakeholders at all levels. Skills to navigate cultural differences and foster collaboration in a global environment

What We Offer:

We understand that flexibility and trust are essential for our teams. Here are some of the benefits we offer:

• Remote Work: Up to 3 days a week!
• Referral Bonus: €1500 for every talent you refer (after probation period).
• Digital meal voucher: card (face value of 10 euros).
• ️ Premium family health insurance with WTW.
• Premium offices and Locations.
• Continuous Learning: Access to our internal platform for continuous development.
• 100% reimbursement of your public transport subscriptions (up to €150/month).
• Additional vacation days (RTT).

Diversity, Inclusion & Belonging

At Nextlane, we are committed to creating a space where everyone feels valued and respected. We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation.

• Support for people with disabilities. If you need any adjustments during the recruitment process, let us know so we can provide the best possible experience.
• Equal opportunities for all: We welcome applications regardless of age, gender, origin, disability, or any other characteristic protected by law.

Join Nextlane and become part of the technological revolution in the automotive industry.

Discover why we are a great place to develop your talent!