Veterinary Client Support Specialist - Call Handler

Goddard Veterinary Group in London is seeking an experienced Call Handler to be the first point of contact for clients calling about their pets. You will book appointments, triage sick animals, and answer enquiries through phone or online chat.

The role emphasizes empathy, patience and clear communication. Experience in customer service, reception or call handling is ideal; veterinary experience is a bonus. Located at our Woodford head office with good transport links nearby.