Veterans Service Administrator

If you are looking for a new and exciting opportunity, have good administrative and ICT skills and experience and are not afraid of working in a fast-paced environment, you are exactly who we are looking for.

An opportunity has come up for an Administrator within the NHS Veterans Mental Health and Wellbeing Service.

An element of this service is to provide an outreach and screening service for Afghan refugees who are veterans, have served in the military police, worked as interpreters within these services or in other roles alongside the British Army or Government, many of whom will have experienced trauma.

NB: It is a role requirement that the successful applicant can speak Dari and/or Pashto.

Main duties of the job

The post-holder will support the management of the administrative function within the Op COURAGE Veterans Mental Health and Wellbeing Service in order to provide an efficient and effective service.

This includes a high level of prioritising and organisational skills to ensure administration targets are met. This includes swift and accurate administrative processing of referrals into the Service, co-ordination with triaging clinicians, and liaison with patients, referrers, services including GP, as well as the significant others of patients.

You must be experienced, dedicated, reliable, proactive, and a flexible individual who is assertive and takes the initiative in anticipating the needs of their teams.

You should be able to work autonomously as well as part of a team and demonstrate good verbal and written communication skills.

It is essential that you have experience in minute taking and using Excel to intermediate level, along with good attention to detail.

About us

North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people. Our Five-Year Strategy:

1. We will provide consistently high-quality care closer to home.

2. With our partners in North London and each borough we will ensure equity of outcome for all.

3. We will offer great places to work, providing staff with a supportive environment to deliver outstanding care.

4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.

We promote flexible working and support staff with a range of health and wellbeing initiatives.

NHS Discounts, generous annual leave, and NHS pension scheme

Excellent internal staff network

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey, or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Qualifications

• Evidence of good general education to include GCSE or Equivalent in Maths and English. HNC Level in Administration or equivalent experience within an admin environment
• Interest in continuing professional development

Skills/Abilities

• Diary Management
• Use of MS Office Software to intermediate level, to include Excel, Outlook and PowerPoint.
• Good communication skills, both verbally and in writing
• Proven ability to allocate work systematically and prioritise workload
• Ability to work in a challenging environment and as part of a team
• Ability to work on own initiative and be proactive in problem solving.
• Ability to speak Dari and/or Pashto to a fluent level

EXPERIENCE/ KNOWLEDGE

• Substantial experience in a secretarial/administrative role
• Experience of servicing/minuting meetings
• NHS experience
• Experience of working in a mental health environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£34,186 to £37,389 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

455-NLFT-0796-A