Vendor Relationship Manager II

What this Job Entails:

The Vendor Relationship Manager (VRM) is responsible for driving end-to-end supplier onboarding, legacy data migrations, and master data governance. This role acts as a critical bridge between internal cross-functional partners (Procurement, Funding Analysts, Vendor Managers, Tax Operations, Legal) and external suppliers to ensure transactional integrity, Sarbanes-Oxley (SOX) compliance, and timely invoice processing. The VRM oversees the full supplier intake and lifecycle management process across enterprise procurement tools, custom enrollment portals, and supplier networks, ensuring all vendor profiles, banking details, tax forms (W-8/W-9), and pay site currencies align with contractual terms and internal system controls.

Scope:

Complexity: Resolves complex supplier enrollment, legal name changes, mergers, and data integrity challenges across global regions (AMER, APAC, EMEA). System Operations: Operates across centralized ticketing queues, enterprise Master Data Management (MDM) platforms, electronic procurement portals, and contract management systems. Autonomy: Applies established company policies and procedures to resolve enrollment blockers while exercising sound judgment on ticket prioritization, exception handling, and escalation pathways. SLA/KPI Driven: Responsible for meeting strict Service Level Agreements (e.g., Urgent requests within 20 business days; Standard requests within 35 business days).

Your Roles and Responsibilities:

• Intake and manage supplier enrollment requests (New, Update, Legacy Migration, Data Clean-up) submitted via the centralized queue.
• Evaluate supplier profiles to determine the appropriate enrollment path: standard procurement network registration or exception workflows (e.g., government entities, utility providers, confidential entities, or designated exception countries).
• Guide Supplier Points of Contact (SPOC) through supplier registration questionnaires, tax questionnaires, and network profile linking/unlinking procedures.
• Process legacy vendor migrations and re-invitation workflows through internal help desk cases.
• Data Governance, SOX & Tax Compliance Cross-Functional Collaboration & Stakeholder Support.

Required Qualifications/Skills:

• Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Excellent oral/written communication, interpersonal, and analytical skills
• Ability to interact with multiple levels within a company
• Able to work successfully both individually as well as to contribute as a team player
• Level spreadsheets and basic data analytics skills
• Outstanding organizational, prioritization, and multitasking skills
• Attention to detail and a sense of urgency
• Ability to meet deadlines on a consistent basis
• Self-starter with ability to accept responsibility for projects and see them through to completion

Preferred Qualifications:

• Telecom/data center cost experience

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range 45,280.00 - 56,600.00 EUR (Annual) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the worlds most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms.

Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence.

We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth.

At Astreya, transparency, accountability, and trust guide how we work with each other and our customers.

We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact.

Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!