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Vehicle Concierge & Customer Experience Specialist

Posted 4 days 13 hours ago by Solus Accident Repair Centres Company

Permanent
Full Time
Other
Sunderland, United Kingdom
Job Description

Solus is seeking a Customer Consultant to deliver an outstanding customer experience across the repair journey. The role blends customer service, coordination and hands-on site support, including the collection and delivery of customer vehicles.

You will work closely with technicians and teams to keep site operations running smoothly, stay organised under pressure and represent the business professionally when interacting with customers. A full UK driving licence is essential.

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