US Casualty Technical Account Manager

Our client, is a well-established, market leading and Global Lloyd's Broker, who are renowned for being a key player within the London Market Insurance.

Due to recent successes, their US Casualty Division are now actively seeking a Technical Account Manager, who will deliver an efficient, end-to-end operational service to Clients and Brokers, inclusive of broker support activities, third-party service providers, and core middle-office function

This exciting opportunity includes an attractive salary, bonuses, benefits and a generous, flexible hybrid working pattern to offer you great work life balance.

Role Responsibilities

• The preparation of key, timely compliant market documentation (MRC Slips, Endorsements and EOC's)
• Working collaboratively with Brokers and providing full Broker Support duties
• Assisting with Client and Market enquiries in a timely and professional manner
• Maintaining accurate records within Global XB and relevant market systems
• Working closely with Clients and Brokers to manage cash and credit control issues, identify root causes of recurring issues, and implement process improvements
• Overseeing premium processing function and resolving queries
• Monitoring key contractual dates, and supporting internal audit and file review processes

About You

• 3-5 years + of experience in an Account Handler / Broker Support role for a Lloyd's Broker
• Competent in the production of MRC Slips and Endorsements
• Experienced in London Market Casualty/Liability Risks - US or International Risk exposure
• Strong attention to detail and the ability to meet tight deadlines
• Can work independently or as art of a team