UKI Technology Consulting - MS Group - Dynamics 365 CE & Power Platform Technical Senior Manager

Location

Dublin

Business area

Technology Consulting (MS Group)

Contract type

Permanent

Role Title

Dynamics 365 CE & Power Platform Technical Consultant - Senior Manager

Overview

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

General information

Location: Dublin
Available for Work Visa Sponsorship: NO
Business area: Technology Consulting (MS Group)
Contract type: Permanent

The opportunity

By joining the Technology Consulting team as a Dynamics 365 CE & Power Platform Technical Consultant - Senior Manager, you will be helping our clients with configuration, customization, and integration of Customer Engagement modules (Sales, Customer Services, Field Services and Marketing). You will be required to be 'hands on' with technologies to configure/customize/extend required features for clients, perform demos and proof of concept. You will be a natural bridge between consultants and clients, especially when projects are starting up. With your great interpersonal and presentation skills, you establish relationships quickly.

You love working in an informal environment where you can use your initiative to realize results. As part of this growing team, you will also get to help shape the innovative culture that makes EY such a great place to work. If you have a keen interest in cloud technologies as well as intellectual curiosity and energy, then Technology Consulting could be exactly the right place for you.

Your key responsibilities

• For Power Platform: Model Driven Apps, Canvas Apps, PowerApps Portals / Power Pages, Power BI, and Power Automate.
• For Dynamics 365 CE: One or more of the following: Sales, Customer Service, Field Service, Marketing, Omnichannel, Customer Voice.
• Experience integrating with other MS technologies (Microsoft 365 Office 365, SharePoint, C# / Web Development / Azure)
• Complete development of solutions; including building Plug ins, custom workflow assembly, form programming (scripting) and utilising third party products.
• Design and implement data migration strategies using tools such as Azure Data Factory to ensure seamless transition from legacy systems to Dynamics 365 and Power Platform.
• Develop and maintain CI/CD pipelines for Power Platform and Dynamics 365 solutions using Azure DevOps, including automated testing, solution packaging, and deployment.
• Implement robust security models within Power Platform and Dynamics 365, including role based security, field level security, and business unit hierarchies.
• Create and manage custom connectors and APIs to extend Power Platform capabilities and integrate with external systems and services.
• Monitor and optimise system performance through proactive diagnostics, telemetry e.g., Application Insights, and performance tuning of custom components and integrations.
• Excellent communication - demonstrated experience standing in front of a room to either identify and collect requirements or to guide training and help users become confident working with the latest technology.
• Always keeping current with the latest releases and updates in Dynamics technologies.
• Exposure to enterprise planning and delivery tools such as JIRA or Azure DevOps.
• Agile Software Development experience.
• Design conceptual architecture and technical solutions that leverages the most innovative Microsoft technologies.
• Recognise any inconsistency, assumptions and identify critical elements.
• Use your knowledge and the Microsoft collective knowledge to identify and propose the best possible solution for the Customer.
• Key contributors during Project implementation, from the requirements analysis, system configuration, gaps definition, test enablement to the go live support.

Skills and attributes for success

• Critical thinking
• Proactivity
• Resilience
• Open mindedness

To qualify for the role you must have

• 8 - 10 years of in depth experience in Microsoft Dynamics 365 (D365) and the Power Platform (Power Apps, Power Automate, Power BI), specialising in enterprise grade solution architecture, configuration, and custom development across core business functions.
• 5+ years of leadership experience, including managing technical managers and team leads, with a focus on building high performing, multi disciplinary teams and driving delivery excellence across large scale digital transformation initiatives.
• Good understanding of D365 CE & Power Platform capabilities, integration methods & implementation practices including the Common Data Model of D365/Power Platform.
• Experience developing Microsoft D365/Power Platform ideally in a Consultancy role or similar.

Ideally, you'll also have

• Should have experience in using Azure DevOps.
• Excellent communication skills along with good analysis and documentation skills.
• Should have a positive and can do approach.