UK/I Customer Service Group Lead Hybrid

Miltenyi Biotec in London is seeking a Group Leader Customer Service to oversee the Sales and Service Support team for UK/I customers and to drive an exceptional customer experience. The role covers order entry, on-time delivery, and issue resolution in collaboration with sales and service teams.

You will lead process improvements, coordinate with service engineers and planners, and ensure data integrity across ERP/CRM systems. Strong leadership and English communication are essential.