UK People Manager (6 months, part-time)

The Bike Club is a UK and German based subscription service, focused on children's bikes that can be exchanged as customers' needs change. Founded in 2016, Bike Club operates an online platform that provides flexible, affordable access to high-quality bikes through monthly subscriptions. Our subscriptions enable families to avoid large upfront costs and reduce waste by refurbishing and re-distributing returned bikes.

The Bike Club's model supports a circular economy by significantly reducing CO emissions compared with traditional bike ownership and repurposing pre-used bikes for new members. Bike Club has grown rapidly, attracted substantial investment including from Circularity Capital, expanded internationally, achieved B-Corp certification, and currently serves tens of thousands of members with nationwide delivery across the UK.

The UK People Manager is responsible for everything related to our team, ensuring that Bike Club's people practices support a compliant, well-organised and engaged organisation. The role oversees the full employee lifecycle, ensuring HR processes, policies and systems operate effectively.

Working closely with the SLT, the People Manager will support the evolution of Bike Club's culture, ensuring that company values are translated into clear behavioural expectations and embedded consistently across the organisation. This is a hands-on operational HR role, responsible for delivering core people processes and supporting managers across the business.

Reporting to: Chief of Staff & CEO

Start Dates: ASAP

Contract Type: 6-month fixed-term contract - likely the role becomes FTE afterwards

Working Pattern: 3 days per week (part-time), flexible hours

Location: London and Remote (UK)

Recruitment & Employee Lifecycle Management

You'll take a pro-active approach to mapping team roles and needs, and recruiting the roles we need, which will include managing our ATS. You'll build a fantastic onboarding process that welcomes new starters. As and when people leave you'll run our offboarding processes as well. You'll ensure HR processes are consistent, well-documented and compliant with employment law.

Performance & HR

You will lead our performance management processes across the business. This includes quarterly reviews, PIP and performance support programmes, and grievance/disciplinary processes. You'll ensure all issues are handled fairly, consistently and in line with company policy and employment law.

People Operations

Maintain HR data and employee records within our HR system and provide workforce metrics. Maintain HR policies & documentation, including the employee handbook. Ensure compliance with UK employment legislation and HR best practice. Ensure employee data is accurate, secure and compliant with data protection requirements. Work closely with our warehouse sites to ensure people processes support operational teams.

Culture & Engagement

You will support the SLT in the evolution of Bike Club's culture by helping to implement initiatives that reinforce company values and behaviours and supporting managers to consistently apply these. You will lead the internal communication and coordinating employee engagement initiatives.

• Strong organisational skills and attention to detail.
• Working knowledge of UK & German employment law and HR best practice.
• Experience managing the full employee lifecycle within a growing organisation.
• Ability to build credibility and trust with employees at all levels, including operational teams.
• Comfortable working independently within a remote team environment.
• Strong communication skills and the ability to explain HR processes.
• Practical, solution-oriented approach to HR challenges.
• Experience working in HR within a startup or scaling business environment.

• Remote-first working
• 26 days holiday per year + bank holidays
• Pension salary sacrifice
• Enhance Maternity & Paternity
• Employee discount on Bike Club subscriptions

Join The Bike Club as UK People Manager to drive sustainable growth and innovation in children's bike rentals, impacting families across Europe. Shape the future of eco-friendly cycling!