Trilingual Customer Service Advisor (Italian and another European language)

Trilingual Customer Service Advisor (Italian and another European language)

Watford

Ref: 8251IC

Company Profile

A well-established and award-winning company with international operations.

Responsibilities

Salary: up to £30,000 per annum

Location: Watford

Hybrid working with regular office attendance

Ref: 8251IC

Main Duties

To provide excellent customer service and administrative support.

The Role

• Manage the ordering process from initial enquiry to delivery
• Provide exceptional customer service and respond to enquiries in a timely manner
• Manage existing accounts and client contract information in the database
• Prepare payment documentation, quotations and credit or debit notes
• Coordinate deliveries in line with client requirements and update client accordingly
• Liaise with other departments regarding client requirements or changes

Candidate's Profile

• Fluent in Italian AND another European language (written and spoken) - Essential
• Previous experience in customer service and or sales support - Essential
• Proactive confident and dynamic personality
• Excellent communication skills and a team player
• Computer literate (MS Office, Internet)
• Able to work in a fast -paced environment