Travel Unit Officer

Overview

Travel Unit Officer

Salary - £24,294 - £25,979 (Grade 4)

Hours - 37

Contract type - Full time, permanent

We are looking to appoint an ambitious and highly motivated individual, seeking an opportunity to work in our highly successful Travel Unit at the City of Wolverhampton Council. The Travel Unit integrates the transport delivery of Adult Social Care, Special Education Needs and Disability (SEND) and Passenger Transport, which provides a vital service to transport vulnerable children and adults with SEND needs across the City of Wolverhampton. We are seeking a dynamic and proactive individual, looking to be immersed in a new challenge by working within a large team who provide a statutory, frontline service to the people of Wolverhampton.

Responsibilities

• Ensuring that the operation of internal and contracted Education (SEND) travel services in the city are operated efficiently and in accordance with policy.
• Being responsible for ensuring all day to day operational issues which arise in the area with contractors, carers, parents, schools, colleges and cross departmental / service colleagues particularly those within the Education (SEND) areas highlighted to their appropriate line manage
• Contributing fully to the safe and legal operation of the Unit
• Supporting the Travel Unit Co Ordination and the Travel Unit Operational Support Lead in processes relating to Management of Attendance and Performance Management policies.
• Analysing and performance managing vital data collected by the Travel Unit.
• Develop and maintain good, professional relationships with contractors via various forms of communication
• Assisting Travel Unit Supervisors in ensuring arrangements for travel requirements are in place. This includes arranging Travel Assistant cover
• Being proficient in raising official orders, sundry debtor invoices, checking invoices against orders, clearing and coding for payment within set time limits, investigating statements, journal transfers, dealing with queries and maintaining appropriate records
• Maintaining sensitivity and considering the complex needs of each individual case.

Qualifications

The ideal candidate will need to be educated to NVQ 2 level in a transport, administrative or appropriate discipline, or have extended experience in a transport or administrative related field.

Additional information

We will notify you of the outcome of your application as soon as possible after the closing date.

For more information please contact Gordon Swan, (STAT Manager) on or email

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

Should you wish to discuss this opportunity further, please contact

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for show down space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here.

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here

Attached documents
Job Description and Person Specification