Travel Claims Specialist - Customer Care Advisor

Charles Taylor is seeking a Travel Claims Handler - Customer Service Advisor in Cosham, Portsmouth. Hybrid working may be available once you are fully competent. Start date is 23rd November 2026, with an interview on 27th October 2026.

You will guide customers through travel insurance claims with empathy and professionalism. You will manage claims from initial contact to resolution, handle calls and emails, assess coverage, collect documents, and keep meticulous records while staying calm under