Travel Assistant, Independent Travel Scheme

Location: Dublin

Dublin Bus is the largest public transport provider in Ireland. As a leading inclusive employer, we have a diverse team of over 4730 people from over 97 different countries. Dublin Bus delivers a high-quality public transport service which meets the needs of the people, supports the economic growth of Dublin city, and also meets our social and environmental aspirations which are representative of a progressive European capital city.

Dublin Bus is an equal opportunity employer.

Reporting to the Accessibility Officer and Service Delivery Manager.

Contract type: Permanent contract (6-month probationary period)

Rate of Pay: €45,558 - €55358 (17 Year scale)

Closing date: Sunday 6th of September 2026

Travel Assistant, Independent Travel Scheme

Based in the Operations department within Dublin Bus, the successful candidate will report to the Accessibility Officer and Service Delivery Manager.

The successful candidate will support policies on accessibility and ensure high-quality accessible service and compliance with disability legislation. They will consult with customers to develop a programme to meet customer travel needs. They will understand communication issues in relation to interacting with customers and they will keep up to date with disability legislation and ensure Company policies and procedures are followed

For more information, please read the role profile.

We are accepting applications from candidates that have:

• Specific knowledge of issues relating to customers with additional needs
• Garda Vetting is required for this role
• SNA Experience Desirable

Benefits:

• Career Development opportunities
• Education Support Scheme
• Subsidies Travel facilities
• Sports and Social Clubs
• Enviable level of job security
• Medical (GP) Scheme
• Family friendly Leave
• Public Service Credit Union
• Employee Assistance Programme
• Excellent Pension scheme

(Some benefits applicable on appointment)

Attractive salary and terms and conditions of employment

To request further information on the roles email emailprotected

Shortlisting will apply.

Data Retention and your legal rights:

Applications will be kept for 12 months in line with our Data Retention Policy

To exercise your rights under the General Data Protection Regulation (GDPR) and the Data Protection Acts , please email emailprotected