Transport Planner

Transport Planner

Redditch area
£30-32,000 per annum
Monday to Friday Full-time Office-based

We are recruiting for an established logistics business looking to add an experienced Transport Planner to its busy operations team.

This role focuses primarily on freight movements, coordinating collections and deliveries, liaising with customers and transport partners, and ensuring freight moves smoothly from collection to final delivery.

Youdon't need previous freight experience, although experience with Planning, import/export, or customs would be an advantage. What matters is a solid background in transport, freight forwarding, or logistics, and the ability to manage a busy operational workload.

The Role

• You'll be responsible for the day-to-day coordination of freight movements, including:
• Planning and coordinating trailers and transport movements
• Arranging delivery bookings
• Liaising with customers, haulers, agents and delivery depots
• Monitoring collections and deliveries through to completion
• Following up delays, outstanding deliveries and operational issues
• Keeping customers updated throughout the movement of their freight
• Handling a high volume of calls and emails
• Maintaining accurate operational and transport records
• Using a Transport Management System to manage and monitor freight
• Assisting with transport and export documentation where required
• Working closely with the wider operations team

What We're Looking For

You'll ideally have:

• Previous experience within transport, freight forwarding or logistics
• Experience using a Transport Management System (TMS)
• Strong customer service and communication skills
• Good organisational skills and the ability to prioritise a busy workload
• Confident IT skills, including Microsoft Excel
• A proactive approach to problem solving
• Good attention to detail
• The ability to remain calm and organised in a fast-moving transport environment

The Package

Salary: £30-32,000 per annum
Hours:Daytime office hours Monday - Friday 09:00 - 17:00
Location: Redditch area
Contract: Permanent, full-time