Transition Manager - ITIL V3 / 4

Transition Manager - ITIL V3/4

+ 3 month initial contract buyt likely minimum 15 months

+ Inside IR35

+ Hybrid working from Corsham

+ SC Cleared role

+ £550 to £600 per day

Key Skills

• MOD Transition background
• Strong ITIL

Key Responsibilities

• Planning and coordination: Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams.
• Change management: Manage the lifecycle of all changes to IT services, ensuring they are implemented with minimum disruption.
• Operational readiness: Ensure that new or changed services are ready for operation by confirming they meet criteria for operational acceptance, testing, and performance evaluation.
• Process implementation: Define and implement the processes for service transition, release, and operational acceptance.
• Risk and performance evaluation: Evaluate the performance and risks associated with new services before their release into the production environment.
• Stakeholder management: Act as a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations.

Essential Skills and Experience

• ITIL 3.0/4.0 Qualified
• Experience of delivering Government projects
• Tailoring the process to the specific project

Desirable Skills

• Knowledge of Army communication systems