Transition & Operational Readiness Lead

Overview

Transition & Operational Readiness Lead Intro Join us as a Transition & Operational Readiness Lead and play a key role in delivering a major transformation programme. Working on a 12-month fixed term contract, you'll lead transition and operational readiness activities across our DC and CARE arrangements, ensuring a safe, controlled and successful bulk transfer and move into our future operating environment. This role is based in Darlington, with Hybrid working available.

Who we are Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

The Role

As Transition & Operational Readiness Lead, you'll own and lead an integrated workstream covering transition planning, business readiness, cutover, operating model readiness, asset transfer activity and post-go-live support. You'll develop and maintain integrated transition plans, coordinate readiness activity across programme workstreams and ensure go-live criteria are agreed and successfully delivered before implementation. You'll also lead the planning and execution of asset transfer activities, ensuring accuracy, control and clear governance while minimising operational and member impact. Alongside this, you'll work with colleagues across the business to ensure future operating models, processes, training and communications are in place to support a successful transition and stable operational delivery from day one.

Key Responsibilities

• Leading the Transition & Operational Readiness workstream across DC and CARE schemes.
• Developing and managing the DC bulk transfer transition, readiness and cutover plans.
• Coordinating asset transfer and reconciliation activities.
• Defining and tracking minimum go-live criteria.
• Leading end-to-end transition rehearsals and readiness assessments.
• Managing programme risks, dependencies and contingency planning.
• Supporting colleague readiness through training, operational documentation and knowledge transfer.
• Leading hypercare activities following implementation to support a smooth transition into business as usual operations.

This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK.

Qualifications

The person We're looking for a highly organised and experienced programme professional who can bring together multiple workstreams, stakeholders and operational activities to deliver successful business change. You'll have experience working within pensions administration and delivering large scale transition, operational readiness or cutover programmes, ideally within DC and CARE environments.

Required Experience and Skills

• Experience leading large scale transition, migration, cutover or operational readiness activities, ideally within DC and CARE pension environments, including DC bulk transfers, asset transitions or platform migrations.
• Strong knowledge of pension administration, ideally including DC and CARE schemes.
• Excellent stakeholder management skills, with the ability to influence and collaborate across all levels of an organisation.
• Strong planning, governance and delivery management capability.
• Experience managing risks, dependencies and critical programme milestones.
• The ability to simplify complex challenges and develop practical, effective solutions.
• Excellent communication skills, with experience supporting business readiness, training or change initiatives.
• A collaborative, proactive and outcome focused approach with a proven track record of successful delivery.

To be successful you'll be someone who combines strategic thinking with hands on delivery, bringing energy, pragmatism and a focus on achieving successful outcomes for members, colleagues and the wider business.

Benefits

• A competitive salary (depending on experience)
• 28 days annual leave, plus bank holidays
• Defined Contribution pension
• Health & Wellbeing Employee assistance programme
• Health cash plan
• Eye care vouchers
• Flu vaccination
• Private Medical Insurance
• Lifestyle Give as you earn scheme
• Paid volunteering days

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.