Training Administration Support Geely

About Us

Calex specialise in the design, development, and delivery of innovative learning programmes, predominantly within the automotive retail industry, including management, technical, aftersales and apprentice training. More recently we have begun working with forward-thinking companies within the logistics, food & beverage, and pensions sectors to enhance their training proposition via the implementation of Virtual Learning Environments, Live Broadcasting and Social Learning Platforms.

Our Corporate Vision is to 'Deliver inspirational, technology rich, fully integrated and personalised learning programmes that deliver beyond expectation' and we work in close partnership with our clients to identify and implement innovative and effective learning solutions.

To learn more about Calex, please visit our website at .

We are seeking a highly organised and proactive Training Administrator to support the delivery of Geely Auto UK national Aftersales Training Programme. This is a vital role responsible for coordinating training activities, maintaining accurate records, supporting our dealer network, and ensuring training operations run smoothly and efficiently.

Working closely with the Aftersales Technical Training Manager, trainers, regional teams and dealer network, you will become the central point of contact for training administration, reporting, learner management and communication.

This is an exciting opportunity to play a key role in building and supporting a growing aftersales training operation. You'll work within a collaborative environment where your organisational skills, attention to detail and customer focus will directly contribute to the success of our dealer network and technician development programme.

About the Role

As Training Administrator, you will take end-to-end ownership of training administration processes, ensuring courses are effectively planned, delivered and reported on. You will support dealer technicians throughout their learning journey while maintaining a high level of accuracy and service.

Key Responsibilities Training Coordination & Scheduling

• Coordinate classroom, virtual and blended learning programmes.
• Manage delegate bookings, confirmations and waiting lists.
• Schedule training facilities, workshop bays, vehicles and resources.
• Send joining instructions, reminders and course updates.
• Manage course cancellations and rescheduling activities.

Learner & Dealer Administration

• Maintain accurate technician and learner records.
• Enrol delegates onto learning pathways and training programmes.
• Track attendance, course completion and certification status.
• Respond to dealer queries regarding bookings, prerequisites and access issues.
• Update learning management and aftersales systems with training outcomes.

Reporting & Data Management

• Produce weekly training activity reports.
• Track attendance, completion rates and certification compliance.
• Identify training gaps and capability requirements across the dealer network.
• Maintain dashboards and reports using Excel, Power BI and LMS exports.
• Support audit and compliance reporting requirements.

Course & Certification Administration

• Maintain course documentation and training catalogues.
• Manage version control of training materials.
• Coordinate training resources and course packs.
• Issue certificates within agreed service levels.
• Ensure records remain accurate and audit-ready.

Stakeholder Communication

• Act as the first point of contact for training-related queries.
• Manage shared inboxes and dealer communications.
• Provide timely responses to enquiries and complaints.
• Liaise regularly with trainers, dealer staff and regional managers.
• Support communication campaigns and course promotions.

LMS & Systems Administration

• Create and manage courses within the Learning Management System.
• Maintain user access and permissions.
• Troubleshoot system and login issues.
• Support eLearning deployment and learner tracking.
• Generate system reports and data exports.

Training Logistics & Trainer Support

• Coordinate training vehicles, tools, parts and consumables.
• Prepare registers, attendance records and delegate information.
• Support virtual training sessions and online learning activities.
• Assist with trainer travel and expense administration where required.

Compliance & Continuous Improvement

• Monitor mandatory training requirements and certification renewals.
• Support audit readiness and accreditation records.
• Analyse learner feedback and identify opportunities for improvement.
• Contribute to new course launches and programme enhancements.

About You Essential

• Previous experience in an administrative, training coordination or learning support role.
• Exceptional organisational and time-management skills.
• Strong attention to detail and data accuracy.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to manage multiple priorities and deadlines.
• Strong customer service mindset and stakeholder management skills.

Desirable

• Experience using Learning Management Systems (LMS).
• Familiarity with Power BI reporting.
• Experience supporting training, learning or automotive environments.
• Understanding of certification and compliance tracking processes.

Our Calex Core Values

• Caring & Supportive
• Open & Honest
• Welcoming & Inclusive
• Collaborative & Inspiring
• Enjoyable & Rewarding
• Flexible & Adaptable
• Accountable & Reliable
• Healthy & Sustainable

Salary & Benefits: £00,000 dependant on experience, Car / Car Allowance, 25 Days Annual Leave, Calex Employee Benefits Packages (Inc Private GP and Healthcare Services, High Street Discounts, Discounted Gym Memberships and on Demand 24 Hour Wellbeing Service (Counselling and Advice), Life Assurance, Pension, optional private Healthcare cover.

Contract: Permanent / Part Time

Working Hours: Monday to Friday / 20 hours per week

During Scheduled Training Delivery

• 08:00 - 09:30: Reception-based duties
• 09:30 - 12:00: Office-based duties

When Training Is Not Being Delivered

• Tuesday, Wednesday, Thursday: 09:00 - 13:00 (office-based)
• Monday and Friday: 09:00 - 13:00 (hybrid working)

Place of Work: Geely Auto UK, Coventry

Pre-employment Checks: Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated referees, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.

Employment: The successful candidate will be employed by Calex UK ().

Visa Sponsorship: Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsorship for this specific role.