Trainer / Assessor

Operational Trainer / Assessor - Crewe (with national travel to depot locations)

Full time, 37.5 hours per week (flexibility required) • Permanent • £45,807.45 p/a

About the Role

We're looking for an experienced Operational Trainer / Assessor to deliver and assess safety critical training across our national depot network. You'll be instrumental in building operational capability-designing engaging training programmes, assessing competence, and ensuring our people meet the highest standards of safety, compliance and performance. This is a hands on, high impact role where you'll collaborate closely with operational teams while acting as a subject matter expert and role model.

Key Responsibilities

• Deliver safety critical and technical training, including track safety, driving and shunting, technical and equipment training.
• Design and develop engaging learning materials and programmes.
• Adapt training to meet operational and contract specific requirements.
• Take ownership of the quality and consistency of assigned training courses.
• Plan and conduct workplace based assessments for vocational qualifications.
• Provide clear, timely and evidence based feedback to learners and managers.
• Support individuals who are "not yet competent" with structured development plans.
• Maintain accurate records in line with company, customer and regulatory requirements.
• Support the management of competency frameworks and matrices.
• Plan and coordinate training delivery, including logistics, resources and scheduling.
• Work closely with stakeholders to ensure effective outcomes.
• Support mobilisation activities through delivery of training packages.
• Monitor and improve training effectiveness.
• Mentor and support other trainers and assessors.
• Maintain your own professional and technical competence.
• Champion a strong safety culture at all times.

Qualifications

• 3-5+ years' experience within the rail industry.
• Strong understanding of train depot operations and rolling stock.
• Experience delivering training and carrying out workplace assessments.
• Confident, engaging facilitator able to work with diverse groups.
• Strong communication, organisation and reporting skills.
• Level 3 Engineering qualification (C&G / BTEC or equivalent).
• Assessor qualification (e.g. TAQA, A1, CAVA).
• Teaching/Training qualification (e.g. PTLLS, CTLLS, PGCE, CertEd).
• Full UK driving licence.
• Desirable: Internal Quality Assurance (IQA) qualification.
• Desirable: Mentoring/coaching qualification.

What We Offer

• 26 days annual leave (inclusive of UK bank holidays).
• Pension scheme.
• Life assurance and healthcare cover.
• Arriva UK Trains Travel Pass.
• Cycle to work scheme.
• Arriva Village retailer discount scheme.

Safety & Compliance

• Compliance with safety standards and procedures.
• Personal Track Safety (PTS).
• Participation in random drug and alcohol testing.