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Trainee Lettings Consultant

Posted 4 hours 59 minutes ago by 2i Recruit Ltd

Permanent
Not Specified
Other
Sussex, Crawley, United Kingdom, RH100
Job Description

Our client is an established property business seeking a motivated and customer-focused Lettings Consultant to join their growing team. This is an excellent opportunity for someone looking to start or develop a career within the property industry, with full training and support provided.

The successful candidate will play a key role in helping prospective tenants find their next home, conducting property viewings, building relationships with customers and supporting the day-to-day success of the lettings department.

Company Benefits:

  • Realistic on-target earnings.
  • Full training and ongoing professional development.
  • Supportive and collaborative working environment.
  • Company pension scheme.
  • Health and wellbeing programme.
  • Sick pay.
  • Company events and team activities.
  • Clear career progression opportunities.

Key Responsibilities:

  • Building strong relationships with prospective tenants and understanding their property requirements.
  • Matching customers with suitable properties and arranging viewings.
  • Conducting property viewings and delivering an excellent customer experience.
  • Supporting the creation of new tenancies and progressing applications.
  • Managing customer enquiries via telephone, email and face-to-face interactions.
  • Maintaining accurate records and updating internal systems.
  • Working closely with colleagues to ensure the smooth running of the department.
  • Supporting business growth through exceptional customer service and relationship management.
  • Assisting with general administration and ad hoc duties as required.

Experience and Skills Requirements:

  • Previous experience in customer service, sales, hospitality, retail or a client-facing role would be advantageous but is not essential.
  • Passionate about delivering outstanding customer service.
  • Excellent communication skills, both written and verbal.
  • Confident building rapport with a wide range of customers.
  • Positive attitude and strong work ethic.
  • Ability to work under pressure and manage multiple priorities.
  • Team-oriented approach with the ability to build strong working relationships.
  • Willingness to learn and develop a career within the property sector.
  • Full UK Driving Licence and access to your own vehicle are essential.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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