Leave us your email address and we'll send you all the new jobs according to your preferences.
Trade Parts Advisor
Posted 17 days 2 hours ago by ACS Automotive Recruitment Consultancy
£25,000 - £35,000 Annual
Permanent
Full Time
Other
Surrey, United Kingdom
Job Description
Trade Parts Advisor
£25k - £27k basic / £31k - £35k OTE
Croydon
Permanent/Full Time
Working Hours: Monday to Friday (8am - 5.30pm) / 1 in 2 Saturdays (8am - 1pm)
Our client, a franchised dealership in the Croydon area, is on the lookout to recruit an experienced Trade Parts Advisor to join their busy team. If you are interested in finding out more - please contact us today!
Duties & Responsibilities:
- Responding to customer queries and complaints in an efficient and professional manner.
- Escalating customer issues with senior parts advisors and management when the need arises.
- Adhering to company policies and procedures when interacting with customers.
- Following up on customer calls to ensure that customers are satisfied.
- Staying up to date with products, services and policies by attending training sessions.
- Ensuring that they accurately comprehend customer requests and issues by confirming and clarifying information.
- Maintaining accurate customer records in the companies CRM system and completing call logs and reports.
- Parts look up and pre pick customer orders.
Your Background & Skill:
- Proven experience as a Parts Advisor within the motor trade.
- Knowledge of vehicle layout, parts catalogues and computer stock lists.
- Stock control experience.
- Excellent communication skills.
- Ability to work towards deadlines.
- Committed to delivering excellent customer service.
- Confident and professional.
For further details on this role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.
ACS Automotive Recruitment Consultancy
Related Jobs
Field Service Engineer
- £35,000 Annual
- Birmingham, United Kingdom
Product Test Development Engineer
- £50,000 Annual
- London, United Kingdom
Master Technician
- £40,000 Annual
- Wolverhampton, United Kingdom
Shift Technician
- £45,000 Annual
- London, United Kingdom
Field Service Engineer
- £30,000 Annual
- Kent, United Kingdom