Third Party Co-Ordinator

About us

Salary - £48,078

Work Type - Hybrid

Job Location - Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose

To support the Project Engineering Manager (PEM) and project teams by identifying, analysing, and managing third-party risks, ensuring smooth coordination with external stakeholders such as Network Rail and utility providers.

Accountabilities & Responsibilities

• Act as the main advisor for customer and third-party coordination across projects.
• Liaise with internal and external stakeholders to ensure safe, timely, and quality project delivery.
• Conduct assurance reviews before contractor awards when risks are identified.
• Assist in developing and maintaining third-party engagement plans and checklists.
• Provide guidance on customer relations, streetworks, and community investment opportunities.

Technical Skills & Experience

• Proven experience in customer service and third-party coordination within construction projects.
• Strong technical, commercial, and contractual understanding of water industry projects.
• Excellent communication skills adaptable to diverse audiences.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Skilled in task prioritisation and resource management to meet business goals

This role may not be eligible for the visa sponsorship

Qualifications

Essential Qualifications

• Degree or relevant professional qualification
• Must have a valid driving licence

About the Team

• You will be a key member of the wider project team striving to meet key project deliverables
• You will need a passion for delivering great customer service on a variety of construction projects at different stages of the project lifecycle
• You will need excellent communication skills to keep our customers and stakeholders informed
• You will need to work collaboratively across different United Utilities business areas
• You will need to passionate about the United Utilities vision of building a stronger, greener and healthier North West

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.