Test Lead / Test Manager

Job Title: Test Lead / Test Manager
Location: Hybrid; 2-3 days per week onsite in Corsham
Security Clearance: Active SC Clearance

We are looking for an experienced Test Lead to manage a small team of Test Engineers responsible for the integration and end-to-end testing of a key IT Service Management function. The role is currently focused on manual testing, with opportunities to introduce automation and drive process improvements.

What You'll Do:

• Own and deliver the Test Strategy and test governance framework.
• Lead integration, functional, end-to-end, and API testing activities.
• Plan and estimate testing effort for new workstreams to support project delivery.
• Ensure alignment with industry best practices.
• Provide assurance over third-party testing.
• Collaborate with business stakeholders to develop high-coverage test cases.
• Oversee defect management and risk mitigation.
• Lead, mentor, and support a small team of Test Engineers.
• Deliver regular test reporting to stakeholders.

Skills & Experience:

• Proven experience in ITSM, ITIL, and ServiceNow or similar platforms.
• Strong experience in integration, E2E, functional, and API testing.
• Skilled in estimating testing effort and managing test plans.
• Leadership experience with the ability to mentor and manage a testing team.
• Experience providing assurance over supplier testing.
• Strong risk and defect management skills.