Test Centre Administrator (Brighton, East Sussex, UK) (24596)

About Pearson VUE

Pearson VUE delivers more than 15 million certification and licensure exams annually across a wide range of industries, operating a network of nearly 20,000 Test Centres in 180 countries.

Job Overview

This is a limited term (6 months) contract, with the possibility of extension, for a minimum of 8.25 hours per week. The test centre opens Mon/Tues/Wed 7 15, Thurs 07 15, Sat 7 15, and Alternate Sat 7 15. Shift patterns include lunch cover, split shifts, and occasional long hours as required.

The role requires a candidate who can work varied shifts Monday Saturday and who is located within a short travelling distance of Seven Dials, Hove. The pay rate is £13.60 per hour, paid at the end of each month.

Responsibilities

• Welcome, greet and check in customers/test taking candidates.
• Comply with exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process and rules.
• Proctor and invigilate candidates while they complete their exam/test.
• Troubleshoot with internal departments such as IT to resolve technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitising keyboards/workstations as necessary.

Qualifications & Experience

• Admin or customer facing experience in a busy, multi tasking environment.
• Strong attention to detail and ability to work independently with minimal supervision.
• School qualifications in English and Maths; an advantage if Microsoft Office (Word, Excel and Outlook) is familiar.
• Communication skills that support a friendly, professional service to candidates.
• Ability to sit for long periods and escort candidates to and from exam rooms.
• Reliability, flexibility and a team player attitude to meet varied shift requirements.

Employment Information

Employment decisions are based on qualifications, merit and business need. Pearson is an Equal Opportunity Employer and a member of E Verify. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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