Test Center Administrator (Southampton)

We are hiring a Test Centre Administrator to support candidates at our Test Centres in (Location) as part of our global operations. This role involves welcoming, checking in, and ensuring a secure and customer friendly exam environment.

Contract and schedule

• Fixed Term Contract, 6 months
• Starting date: ASAP
• Minimum contracted hours: 8.25 per week
• Hours may be allocated according to business needs
• Monday, Tuesday, Wednesday, Friday - 7:30 to 16:15
• Thursday - 7:30 to 13:30 or 13:15 to 19:15 (as required)
• Saturday - 7:30 to 12:15 / alternate Saturdays
• Pay rate: £13.60 per hour, paid monthly
• We are only 5 min from the Central Train Station; free parking is available for staff.

Key responsibilities

• Welcome, greet and check in candidates.
• Comply with all exam testing security and procedures.
• Verify identity documents and explain exam rules.
• Proctor/invigilate candidates during exams.
• Troubleshoot technical issues with IT and other departments.
• Perform housekeeping duties, e.g., cleaning workstations.

Qualifications

• Fluent in English; good written and verbal communication.
• Basic school qualifications in English and Maths.
• Proficient with Microsoft Office (Word, Excel, Outlook) is an advantage.
• Computer literacy and ability to work with a range of software.
• High attention to detail, ability to work quietly and monitor behaviour.
• Physically able to sit for long periods and escort candidates.
• Flexible to work a variety of shifts, including evenings, weekends and alternate Saturdays.

We are an Equal Opportunity Employer. Employment decisions are based on qualifications and merit. Qualified applicants will receive consideration regardless of race, ethnicity, gender, etc. Disabled applicants may request reasonable accommodation. References: E-Verify and VEVRAA.