Tesco Shift Leader - Nights - Litherland Superstore

Tesco Shift Leader - Nights - Litherland Superstore

Employer: Tesco

Location: Liverpool, Merseyside, L21 8NZ

Pay: Competitive

Contract Type: Permanent

Hours: Full time

Disability Confident: Yes

Closing Date: 26/04/2026

About this job

About the role Availability Window Days From time To time Mon 22:00 45:00 Tue 22:00 00:00 Wed 22:00 00:00 Thu 22:00 00:00 Fri 22:00 00:00 Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be.

We are happy to support flexibility for our colleagues; therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.

Click here to read more.

Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You'll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you'll:
Work in a fast-paced retail environment, with bags of variety; Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations; Be there for customers, listening to them and helping to make sure they leave the store with what they came for; Look for ways to improve service, including coaching your colleagues and giving feedback to the team; Guide and support your colleagues in-store, making sure it stays a safe place to work and shop; Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store; Lead from the front, and set a great example for your colleagues in everything you do.

You will need to be 18 or over to apply for this role.

Responsibilities

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
• Being the go-to person for colleagues in the absence of a manager for day-to-day queries
• Maintaining a clean, tidy, and well-presented store
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere that is inclusive of everyone
• Providing great customer service by listening to customers
• Keeping the team informed on communications, changes, or updates
• Staying knowledgeable about store performance and looking for ways to improve operations
• Coordinating store improvements and removing obstacles to service
• Following health and safety routines and ensuring colleagues do the same
• Recognising and celebrating colleagues providing great service

Requirements

• Be a great role model with thoughtful customer service
• Build strong, inclusive team relationships
• Clear communicator with multiple methods to keep the team informed
• Comfortable taking the lead in the absence of the Manager
• Good decision maker, flexible and customer-focused
• Motivating and able to inspire the team to exceed expectations
• Curious and proactive in identifying ideas to serve customers, communities, and the planet

What's in it for you

There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:

• Variety and flexible hours; opportunities for development
• Ongoing learning opportunities and award-winning training
• Inclusive culture where everyone is welcome
• Benefits including: Holiday starting at 20 days plus personal day (rising to 22 days after 12 months, plus Bank Holidays); flexible working from day one; Colleague Card discounts; wellbeing resources; life cover; pension with company matching; uniforms provided
• Access to colleague networks and support for diversity

For more information about our colleagues networks please click here. Tesco is a market leader and proud to be recognised as one of Britain's Top Employers. We are passionate about our customers and communities. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).