Tenant Services Specialist - Flexible, Customer-Focused Housing

Daniel Owen Ltd is seeking a Tenancy Services officer to help deliver responsive services to customers across various housing projects. You will support needs assessments, sign ups, and handovers of Regeneration properties, resolve complaints, and assist customers, including vulnerable tenants.

The role involves coordinating with the Neighbourhood Response and Customer Service teams, delivering estate events, and facilitating and coordinating responses to residents, with regular home working and