Tenancy Sustainment Officer

ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire.

We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the St helens area supporting clients experiencing homelessness, mental health, and substance misuse.

Hours: 37.5 Mon to Fri
Contract: Temp to perm
Rate: £13.89p/h

Due to the nature of the role we require someone who holds a valid driving license.

• Delivering an outstanding housing services to vulnerable residents
• Working within the organization's aims and objectives to deliver a customer focused service
• Coordinating tenancy management and rent collections to ensure all housing management income is collected effectively
• Delivering a fair process of applications, carrying out relevant background checks and allocating properties in a professionally and efficient way
• Ensuring supported accommodation is available for use, minimizing void turnaround times If
• Managing all H&S and property standards and working effectively as a team to ensure they are maintained

• Previous experience within a tenancy sustainment role or position within a supported housing environment
• Experience of working with vulnerable or challenging adults
• Excellent verbal and written communication skills with the ability to maintain accurate records.
• Ability to work independently using own initiative.
• The ability to manage incidents and undertake lone working.

Due to the nature of the role, a driver would be preferred.

This role requires an Enhanced DBS check with barred list clearance (Adults).

ASE recruitment is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment.

We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us.