Tenancy Coordinator

About The Role

Are you looking to kick-start your career in property management? Join Foxtons in Canary Wharf as a Tenancy Coordinator and become part of a team that's passionate about delivering exceptional service to landlords and tenants.

Whether you have some experience or are just starting out, we'll give you the tools, training, and support to succeed. You'll manage a portfolio of residential properties, acting as the key point of contact for tenants and landlords, and learning how to handle everything from maintenance coordination to legal and financial queries.

What you'll be doing:

• Supporting tenants and landlords throughout the tenancy journey
• Learning to manage property issues with confidence and professionalism
• Working closely with our local offices and specialist teams
• Developing your knowledge of property legislation and best practice

We offer:

• Salary: £26,000 - £30,000 per annum, depending on experience
• Hybrid working: Flexibility to work from home once you're fully trained
• Training & Development: Full onboarding and support to gain your ARLA qualification
• Career Progression: Regular reviews and opportunities to grow within the business
• Inclusive Culture: Equity, Diversity & Inclusion networks and Foxtons-funded social events
• Volunteering: One paid day per year to support a cause you care about
• Wellbeing Support: Enhanced sick pay, confidential support line, Mental Health First Aiders, coaching platform, and subsidised gym membership
• Team Events: Christmas Party, Summer Sports Day, and regular socials
• Family Support: Enhanced parental leave and family-friendly policies
• Pension Scheme: Contributory pension to support your future

About You

Our Tenancy Coordinators have unparalleled expertise and the drive to make it happen - it's what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you.

Qualifications

• Strong organisational skills
• Excellent attention to detail
• Ability to problem solve

No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.

About The Company

As London's number 1 estate agency brand, our customers choose us because we get it done. And we know it's our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry's most influential professionals.

We're committed to social responsibility. We offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project, London's largest homelessness charity, making a difference in 10,000 Londoners' lives across all 32 boroughs.